Free Shipping on orders above ₹999 • Easy 7-Day Returns

Frequently Asked Questions

Quick answers to common questions about shopping, shipping, and support.

How can I place an order on Ektithi?

Browse categories, select your product and size, add to cart, and proceed through checkout to place your order.

How long does delivery take?

Delivery timelines vary by location, but most orders are delivered within standard timelines shared at checkout.

Can I return or exchange products?

Eligible items can be returned or exchanged within the return window. Please check the Returns policy page for details.

How do I contact customer support?

You can contact support from the Contact page via email or phone for order and product assistance.

Do product colors and designs exactly match images?

We try to show products accurately. Minor variation can occur due to lighting, display settings, and handcrafted details.